How long do transfers take?

Q: Can I trade during my transfer?

If you want to trade while your transfer is in progress, most providers will be able to facilitate this as long as your investments aren’t in the process of being re-registered. You should contact your current provider to place your trade(s). Don’t forget to keep both them and us updated on the changes to the investments in your account. We can’t be held liable for any missed opportunity if you choose not to trade while your transfer is in progress.

Q: Can I take an income from my pension during my transfer?

You may not be able to take an income from your pension during your transfer. For more information on this, you should speak to your current provider. If you think you will need to take benefits within a specific timescale, you are transferring at your own risk and we can’t be liable for any loss.

The timescales below are an average. Your transfer time can depend on your portfolio and how quickly your current provider works with us. Some transfers can therefore take much longer.

If you are transferring a defined benefit pension, a Small Self-Administered Scheme (SSAS) pension or an overseas pension scheme, the timeframes shown are not representative. For these schemes, transfers may take considerably longer.

ISA and general investment account transfers

Cash transfers usually take about four weeks.

Stock transfers, where you keep your existing investments, usually take about six weeks.

Pension transfers

Transferring your pension as a cash payment usually takes two to six weeks to complete.

Transferring your existing investments will take longer – typically eight to twelve weeks.

Please note that time frames are a guide from when you have sent all the forms and information we require. From that point, transfers can take longer depending on the type of investments you hold.

FAQs

Can I trade during my transfer?

Can I take an income from my pension during my transfer?