How to pay your monthly fee
The easiest way to pay your monthly fee is to set up a Direct Debit.
How to set up a Direct Debit payment for your monthly fee
- Log into your online account and select Account > Subscription & billing from the menu.
- Scroll down and click on Set up a Direct Debit.
- Enter your bank details. Please note that the bank account must be in your name and registered in the UK.
- Click Continue and then Confirm.
Your monthly subscription will be collected on or around the 10th of each month.
It usually takes up to 6 business days to set up the direct debit and 8 business days from set up to claim the funds. We will notify you when the Direct Debit has been set up.
If you have not set up a Direct Debit
If there is no Direct Debit set up, please see the details below for the order of how we’ll attempt to collect your monthly fee.
Hold a Trading Account with a linked ISA and/or SIPP account
- Available cash from your Trading Account
- Available cash from your ISA
- Debit Card (if stored online)
- If we are unable to take the fee by the above methods, your account will stay in a debit position and we will contact you to pay the outstanding amount.
Note: We will not attempt to take the fee from your SIPP account.
Hold a Trading Account only
- Available cash
- Debit Card (if stored online)
- If we are unable to take the fee by the above methods, your account will stay in a debit position and we will contact you to pay the outstanding amount.
Hold an ISA only
- Available cash
- If we are unable to take the fee by the above methods, your account will stay in a debit position and we will contact you to pay the outstanding amount.
Please note that your fee will not be shown on your account if the payment is left outstanding.
Hold a SIPP only
- Available cash
- If this is not enough available cash to pay the full/remaining part of the fee we will contact you to pay the outstanding amount.
Please note that your fee will not be shown on your account if the payment is left outstanding.